The Recall Desk
Our severity:HighNHTSA·16V544000·Announced 2016-07-20

Ferrara Recalls 2011-2016 Emergency Vehicles for Touchscreen Defect

Ferrara is recalling 2011-2016 emergency vehicles because touchscreen false activations may turn accessories on or off, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Ferrara Fire Apparatus, Inc. is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles. These vehicles were manufactured between October 3, 2011, and May 31, 2016, and are equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products.

The touchscreens may experience false switch activations without the operator's knowledge, causing accessories such as emergency beacons or automatic snow chains to turn on or off. This unintended operation can affect vehicle performance and increase the risk of a crash.

Ferrara will notify owners, and service personnel or service centers will reprogram the units free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FERRARA INFERNO, INTRUDER, IGNITER, CINDER
Brand
FERRARA
Manufacturer
Ferrara Fire Apparatus, Inc.
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
24

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • INFERNO
  • INTRUDER
  • IGNITER
  • CINDER

Distribution

Distributed nationwide across the United States.

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