The Recall Desk
SevereNHTSA·15V796000·Announced 2015-11-24

Mercedes-Benz Recalls 2015 S550E Hybrid Vehicles Due to Charger Defect

Mercedes-Benz is recalling 2015 S550E Hybrid vehicles because a defective onboard charger may cause the car to unexpectedly shift to park, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where the vehicle may unexpectedly shift to park, increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain model year 2015 S550 Hybrid vehicles manufactured between April 24, 2015, and June 12, 2015. The affected vehicles are equipped with a high-voltage onboard charger that may not have been built to specification.

This defect can cause the charging function for an external charging cable to fail. Additionally, the onboard charger may incorrectly detect a charging cable even while the vehicle is being driven. If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.

Mercedes-Benz will notify owners, and dealers will replace the onboard charger free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ S550E
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Hybrid Propulsion System
Hazard
Affected units
52

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • S550E

Distribution

Distributed nationwide across the United States.

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