The Recall Desk
SevereNHTSA·11V374000·Announced 2011-07-20

Mack Trucks Recalls 2009-2012 MRU Models Due to Steering Gear Bolt Issue

Mack Trucks is recalling 2,294 model year 2009-2012 MRU heavy trucks because steering gear mounting bolts were not tightened to specification, which may cause loss of steering.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering gear disconnection) that may result in a complete loss of steering and a vehicle crash, meeting the criteria for a Severe rating.

Plain-English summary

Mack Trucks, Inc. is recalling certain model year 2009-2012 MRU heavy trucks manufactured between November 26, 2008, and April 26, 2011. The recall involves 2,294 vehicles. The defect is that the bolts used to mount the steering gear were not tightened to specification. Over time, these bolts can loosen, which may cause the steering gear to disconnect from its mounting bracket.

A complete loss of steering may occur, increasing the risk of a vehicle crash. No specific injuries or fatalities are reported in the source text.

Dealers will replace the bolts and tighten them to the correct specification free of charge. The safety recall began on September 19, 2011. Owners may contact Mack Trucks at 1-800-866-1177 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MACK MRU
Brand
MACK
Manufacturer
MACK TRUCKS, INC
Category
Vehicle — Heavy Truck
Hazard
Affected units
2,294

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MRU

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MACK

Same manufacturer · MACK TRUCKS, INC

See all →

Same hazard · loss of steering

See all →