The Recall Desk
HighFDA (Devices)·Z-2479-2020·Announced 2020-07-08

Preventice BodyGuardian Heart Remote Monitoring Kit Recalled for Data Accuracy Issues

Preventice Services is recalling eight BodyGuardian Heart Remote Monitoring Kits because unvalidated software may cause inaccurate data collection, making patient reports unreliable for condition evaluation.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device where inaccurate data could lead to improper medical evaluation, representing a risk of harm where injury has not yet been reported, consistent with the High severity criteria.

Plain-English summary

Preventice Services, LLC is recalling eight BodyGuardian Heart Remote Monitoring Kits. Each kit consists of two BG Heart monitors (Models BC-1001-A or BC1001-D) and a paired cell phone (Models BP1008 or BP10014). The affected kits are identified by Version 2.3 phone software and specific kit IDs: BG2570727, BG2565845, BG2567817, BG2566832, BG2566830, BG2570699, BG2566530, and BG2570700.

The recall is due to a nonvalidated association between the phone software and the heart monitors, which may result in inaccurate data collection and transfer to the monitoring center. Consequently, the patient's report generated by the device should not be used to evaluate their medical condition.

The affected kits were distributed nationwide to Alaska, Alabama, Georgia, New Jersey, Ohio, and Texas. There was no foreign, military, or government distribution. Consumers should stop using the device for medical evaluation and contact the recalling firm for instructions.

The recalled product

Product
BodyGuardian Heart Remote Monitoring Kit, consisting of two BG Heart monitors, either Models BC-1001-A or BC1001-D, and a cell phone, either Models BP1008 or BP10014, that is paired to both of the monitors.
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (9)

  • Version 2.3 phone software
  • kit IDs BG2570727
  • BG2565845
  • BG2567817
  • BG2566832
  • BG2566830
  • BG2570699
  • BG2566530
  • and BG2570700.

Distribution

Distributed nationwide across the United States.

The notice also names 6 states specifically: