Philips GoSafe Communicator 7000L Personal Emergency Response System Recall
Lifeline Systems is recalling 38 Philips GoSafe Communicator 7000L units because they may fail to sense the phone line under unusual landline conditions.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall is classified as FDA Class II. The hazard involves a personal emergency response system failing to function, which poses a risk of harm if an emergency occurs, but no injuries or illnesses have been reported in the source text.
Plain-English summary
Lifeline Systems, Incorporated is recalling 38 units of the Philips GoSafe Communicator 7000L Personal Emergency Response System. The recall involves a total of 3,189 devices, but only the 38 specific units listed in the recall notice are subject to this action.
The recall was initiated because the home communicator may not sense the phone line under certain unusual landline phone conditions. This defect could prevent the device from functioning as intended during an emergency. The affected devices were distributed nationwide, including in Alaska, Arizona, California, Connecticut, Florida, Iowa, Illinois, Kentucky, Massachusetts, Maryland, Montana, North Carolina, Nebraska, New Hampshire, New York, Ohio, Oregon, South Carolina, Virginia, Washington, and Wisconsin.
Consumers with affected serial numbers should contact Lifeline Systems for instructions on how to resolve the issue. The specific serial numbers subject to recall are: 9030003931, 9030001761, 9030002025, 9030002242, 9030001588, 9030000853, 9030001696, 9030003178, 9030003086, 9030000589, 9030001526, 9030003837, 9030000681, 9030003507, 9030000600, 9030001060, 9030001517, 9030004154, and 9030002875.
The recalled product
- Product
- Philips GoSafe Communicator 7000L Personal emergency response system.
- Manufacturer
- Lifeline Systems, Incorporated
Distribution
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