Merits E604 Pilot Navigator Stairlift Recalled Due to Pinion Gear Defect
Merits Health Products is recalling 82 E604 Pilot Navigator Stairlifts because the pinion gear may disengage from the track, allowing the lift to slip or jolt.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall is classified as FDA Class II and involves a structural defect in a medical device that could cause a patient to slip or jolt, posing a significant risk of injury.
Plain-English summary
Merits Holdings Co. dba Merits Health Products, Inc. is recalling 82 units of the Merits E604 Pilot Navigator Stairlift. The product is used to transport patients up stairs. The recall was initiated because the pinion gear may disengage from the track, which allows the lift to slip or jolt.
The affected units were distributed nationwide in the states of Arizona, California, Connecticut, Florida, Georgia, Indiana, Massachusetts, Maryland, Maine, Missouri, North Carolina, Ohio, Pennsylvania, Texas, and Virginia. The specific model is E60424YLMUB. Affected serial numbers include MU180600588 and MU190600025.
Consumers should stop using the stairlift immediately and contact Merits Health Products for instructions on how to resolve the issue. The recall is classified as Class II by the FDA.
The recalled product
- Product
- Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.
- Category
- Medical Device — Mobility Aids
- Affected units
- 82
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (3)
- Model: E60424YLMUB
- SN: MU180600588
- (01) 04714379292589 (11)190604 (21) MU190600025.
Distribution
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