The Recall Desk
HighFDA (Devices)·Z-1550-2025·Announced 2025-04-16

Software defect in automated medication dispensing cabinet prevents restocking

A software defect in BD Pyxis MedBank dispensing cabinets prevents medication restocking, potentially delaying patient access. Affected cabinets display an error message blocking the restocking process.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is an FDA Class II recall involving an automated medication dispensing cabinet where a software defect prevents restocking, potentially delaying patient access to medications. Although no illnesses or injuries have been reported, the risk-of-harm nature of a medication access delay warrants a High severity rating.

Plain-English summary

The FDA has recalled certain models of the BD Pyxis MedBank CUBIE Replenishment Station, an automated medication dispensing cabinet used in healthcare facilities to manage medication distribution. The recall affects 404 systems distributed across 32 U.S. states.

A software issue causes the cabinet to display an error message stating "Stocking window has passed, or item has been removed from purchase order. Please contact Pharmacy for assistance" when users attempt to restock medications. When this occurs, medications cannot be added to the cabinet and restocking is blocked.

The error message and inability to restock can potentially lead to delays in patient access to medications. Healthcare facilities and pharmacies using the affected models should immediately verify their device status and contact CareFusion 303, Inc. or their healthcare representative for guidance on resolution and medication availability.

The recalled product

Product
BD Pyxis MedBank CUBIE Replenishment Station Product / Material ID BD PYXIS MEDBANK TWR MN CR-10HH-2FM-P / 155141-01 BD PYXIS MEDBANK TWR MN CR-10HH-2FH-P / 155140-01 BD PYXIS MEDBANK TWR MN CR-12HH-1FH / 155142-01 BD PYXIS MEDBANK TWR MN CR-12HH-1FM-P / 155143-01 BD PYXI
Manufacturer
CareFusion 303, Inc.
Hazard
  • software-defect
  • medication-access-delay

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (5)

  • Product / Material ID / GTIN OPT
  • MEDBANK
  • HD
  • WIN10
  • QFILL

Distribution

Distributed in 32 states:

  • AL
  • AZ
  • CA
  • CT
  • FL
  • GA
  • IA
  • IL
  • IN
  • KS
  • KY
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • NE
  • NJ
  • NY
  • OH
  • PA
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WV