The Recall Desk
HighFDA (Devices)·Z-1499-2017·Announced 2017-03-29

Stanley Security Recalls 500 Arial Wireless Call Pendants

Stanley Security Solutions is recalling 500 Arial Wireless Water-Resistant Call Pendants because they were incorrectly programmed, which may prevent alarms from sounding when the button is pressed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device intended for emergency use where a failure to sound an alarm poses a risk of harm, but no injuries or illnesses have been reported, fitting the criteria for a High severity score.

Plain-English summary

Stanley Security Solutions Inc is recalling 500 units of the Arial Wireless Water-Resistant Call Pendant. This device is part of a wireless emergency call management system designed to allow residents in assisted living, skilled nursing, or independent living facilities to call staff by pressing a button.

The recall was issued because the devices were incorrectly programmed during manufacturing. As a result, depressing the pendant button may result in an alarm not sounding as intended. The affected units have serial numbers WP149149 through WP149398 and WP149649 through WP149898.

The recalled pendants were distributed nationwide to facilities in Arkansas, Arizona, California, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Maryland, Minnesota, Missouri, North Carolina, Nebraska, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Dakota, Utah, Virginia, and Wisconsin. Consumers and facility managers should check their inventory for these specific serial numbers and contact Stanley Security Solutions for instructions on how to proceed.

The recalled product

Product
Arial Wireless Water-Resistant Call Pendant The Arial Pendant tag is part of the Arial wireless emergency call management system. It enables residents in assisted living, skilled nursing or independent living to call staff with the press of a button.
Affected units
500

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Serial numbers WP149149 through WP149398 and WP149649 through WP149898.

Distribution

Distributed nationwide across the United States.

The notice also names 23 states specifically: