The Recall Desk
HighFDA (Devices)·Z-1475-2026·Announced 2026-03-11

GE radiology viewer may show patient information not matching displayed images

GE Healthcare is recalling Centricity Universal Viewer Zero Footprint Client because under certain workflows the patient information shown may not match the images displayed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm products where injury has not yet been reported: images may be displayed against the wrong patient's information, and no injuries are stated in the source.

Plain-English summary

GE Healthcare is recalling the Centricity Universal Viewer Zero Footprint Client, model numbers 2110344-039, 2110344-046 and 2110344-047, a radiological image processing system. About 250 units were distributed worldwide, covering the United States nationwide and more than thirty other countries. The FDA has classified this recall as Class II.

Under certain workflows, patient information shown in the viewer may not match the images displayed. The issue affects Zero Footprint Client versions ZFP v6.0 SP11.6, SP11.6.0.1 and SP11.6.1 on systems with Patient Timeline installed.

Affected systems carry UDI/DI 00840682102988 for model 2110344-039, with individual system ID numbers listed in the FDA enforcement record.

Facilities can identify affected systems by the model and software version above, and may contact GE Healthcare for further information.

The recalled product

Product
GE Healthcare Centricity Universal Viewer Zero Footprint Client, Model Numbers: 2110344-039, 2110344-046, 2110344-047; System, Image Processing, Radiological
Manufacturer
GE Healthcare
Category
Medical Device — Imaging software
Hazard
  • software-defect
  • patient-mismatch
  • diagnostic-error

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • 1) 2110344-039
  • UDI/DI 00840682102988
  • 4491-1-Centricity Universal Viewer Zero Footprint / ZFP-22180897
  • 10908-1-Centricity Universal Viewer Zero Footprint / ZFP-25199248
  • 10908-7-Centricity Universal Viewer Zero Footprint / ZFP-22203146
  • 10908-7-Centricity Universal Viewer Zero Footprint / ZFP-25188736
  • 4263-3-Centricity Universal Viewer Zero Footprint / ZFP-00106869
  • 4263-3-Centricity Universal Viewer Zero Footprint / ZFP-00106870
  • 4263-5-Centricity Universal Viewer Zero Footprint / ZFP-01300798
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25222931
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248683
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248688
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248690
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248695
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248713
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-25248716
  • 3064-15-Centricity Universal Viewer Zero Footprint / ZFP-26608643
  • 10458-9-Centricity Universal Viewer Zero Footprint / ZFP-26580437
  • 10458-9-Centricity Universal Viewer Zero Footprint / ZFP-26694204
  • 10458-9-Centricity Universal Viewer Zero Footprint / ZFP-26694229

Distribution

Distributed nationwide across the United States.

Related recalls

Same category