The Recall Desk
ModerateFDA (Devices)·Z-1427-2021·Announced 2021-04-21

RayStation Software Recall Due to Potential Data Synchronization Errors

RaySearch Laboratories is recalling RayStation software versions 9A, 9B, 10A, and 10B because flags edited in RayCare may not update in RayTreat.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II, and the source text describes a potential software synchronization error without reporting any specific injuries, illnesses, or deaths, fitting the criteria for a moderate severity precautionary recall.

Plain-English summary

RaySearch Laboratories AB is recalling specific versions of RayStation software, including models 9A, 9B, 10A, and 10B, along with their associated service packs. The recall is limited to systems distributed in the state of Tennessee.

The recall was initiated because flags edited in the RayCare system after a patient has been checked in may not always be updated in the RayTreat system. This potential data synchronization issue could affect the accuracy of patient information during treatment planning.

Healthcare facilities using the affected software versions in Tennessee should contact RaySearch Laboratories for further instructions on how to resolve the issue.

The recalled product

Product
RayStation Model Number: (9A)9.0.0.113, 9B (9.1.0.933), 9B Service pack (9.2.0.483), 10A (10.0.0.1154), 10A Service pack (10.0.1.52), 10B (10.1.0.613)
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (4)

  • Software version: 9A
  • 9B
  • 10A
  • 10B

Distribution

Distributed nationwide across the United States.

The notice also names 1 state specifically: