The Recall Desk
HighFDA (Devices)·Z-1324-2019·Announced 2019-05-22

Philips SureSigns VS4 Monitor Software Defect Recall

Philips is recalling 366 SureSigns VS4 monitors because software prevents the device from measuring or alarming for pulse rates above 240 beats per minute.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device with a functional defect that could lead to missed alarms for critical physiological parameters, representing a risk of harm where injury has not yet been reported.

Plain-English summary

Philips North America, LLC is recalling 366 units of the SureSigns VS4 Government Bundle (Product Number 863286). These devices are used to monitor patient physiological parameters, including non-invasive blood pressure, oxygen saturation, and temperature.

The recall is due to a system software defect that inhibits the monitor's ability to measure, display, and alarm for pulse rates above 240 beats per minute. This limitation could result in the device failing to provide accurate data or necessary alerts for patients with extremely high heart rates.

The affected units were distributed worldwide, including the United States, Puerto Rico, and numerous international locations. The recall includes all serial numbers, with specific UDI prefixes (01)00884838028890(21) and (01)00884838087075(21) followed by the serial number. Healthcare providers and facilities should contact Philips North America for instructions on how to address the software issue.

The recalled product

Product
SureSigns VS4 Government Bundle, Product Number 863286. For monitoring the physiological parameters of patients (NBP, SpO2 & Temperature).
Affected units
366

Distribution

Distributed nationwide across the United States.

The notice also names 1 state specifically:

Part of a larger recall action

This product is one of 8 recalled by Philips North America, LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 8 products in this recall →