The Recall Desk
HighFDA (Devices)·Z-1323-2019·Announced 2019-05-22

Philips SureSigns VS4 Monitor Software Defect Recall

Philips is recalling SureSigns VS4 monitors because software prevents the device from measuring or alarming for pulse rates above 240 beats per minute.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device with a functional defect that could lead to missed alarms for critical physiological parameters, representing a risk of harm where injury has not yet been reported.

Plain-English summary

Philips North America, LLC is recalling the SureSigns VS4 NBP, SpO2 monitor (Product Number 863283). The recall involves 61,522 units distributed worldwide, including the United States and Puerto Rico.

The recall is due to a system software defect that inhibits the monitor's ability to measure, display, and alarm for pulse rates above 240 beats per minute. This limitation may prevent the device from providing accurate physiological monitoring for patients with very high heart rates.

Healthcare facilities and users should contact Philips North America, LLC for instructions on how to resolve the software issue. The recall covers all serial numbers for the affected product.

The recalled product

Product
SureSigns VS4 NBP, SpO2, Product Number 863283. For monitoring the physiological parameters of patients (NBP, SpO2 & Temperature).
Affected units
61,522

Distribution

Distributed nationwide across the United States.

The notice also names 1 state specifically:

Part of a larger recall action

This product is one of 8 recalled by Philips North America, LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 8 products in this recall →