The Recall Desk
ModerateFDA (Devices)·Z-0591-2025·Announced 2024-12-11

BD Synapsys Laboratory Informatics System Recalled for Service Credential Compromise

BD is recalling the Synapsys Informatics Solution Version 444150 due to compromised service credentials used by technical support teams. Unauthorized access may compromise data confidentiality, integrity, and system availability.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This FDA Class II recall addresses a cybersecurity vulnerability with no reported data breaches or patient harm. The risk is precautionary pending credential updates.

Plain-English summary

The BD Synapsys Informatics Solution (Laboratory Solution), Version 444150, Catalog Number 444150, is being recalled by Becton Dickinson & Co. The recall was initiated because product service credentials used by BD technical support teams to access the system were accessed by an unauthorized actor.

Until the compromised service credentials are fully updated and secured, there is a risk that unauthorized individuals may gain access to the system. This access could potentially impact the confidentiality, integrity, and availability of the product and associated data. The system has been distributed worldwide, including to the United States and numerous other countries.

Affected healthcare facilities and laboratories should immediately change their product service credentials and review system access logs for any suspicious activity. Contact your BD representative for assistance with credential updates and security guidance.

The recalled product

Product
BD Synapsys Informatics Solution (Laboratory Solution) Version or Model: 444150 Catalog Number: 444150
Manufacturer
Becton Dickinson & Co.
Hazard
  • unauthorized-access
  • data-security-vulnerability

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Catalog No: 444150
  • UDI-DI: 00382904441500
  • Serial Numbers: JRPN215003AB
  • BTDN93800189
  • JRPN215003VS
  • BTDN938000WP
  • BTDN938000XZ
  • BTDN93600B4R
  • BTDN0160058Z
  • BTDN939007WP
  • BTDN938000Z3
  • BTDN940003G5
  • BTDN932008FF
  • BTDN94000424
  • BTDN940003AV
  • BTDN938000WY
  • JRPN215003UA
  • JRPN215003M8
  • BTDN01800017
  • JRPN215003V7

Distribution

Distributed nationwide across the United States.