The Recall Desk
HighFDA (Devices)·Z-0309-2019·Announced 2018-11-07

Philips CT Scanner Software Recall for Misleading Calcium Score Reports

Philips is recalling Ingenuity Core CT scanners with software version 4.1.6 because the Calcium Score report may display confusing plaque analyses, potentially leading to patient mistreatment.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the software error may lead to patient mistreatment, but no specific injuries or illnesses have been reported in the source text.

Plain-English summary

Philips Medical Systems (Cleveland) Inc is recalling 1,890 Ingenuity Core (Model No. 728321) Computed Tomography (CT) scanners equipped with software version 4.1.6. These devices are used to produce cross-sectional images of the body by reconstructing X-ray transmission data.

The recall was initiated because scanners running this specific software version provide confusing information in the "Impressions" section of the Calcium Score report. The generated report displays multiple analyses of the amount of plaque detected, presenting them as if they all apply to the patient simultaneously. This misleading guidance may confuse users and potentially lead to the mistreatment of patients.

The affected units were distributed nationwide in the United States. Users of these devices should contact Philips Medical Systems for instructions on how to resolve the software issue.

The recalled product

Product
Ingenuity Core (Model No. 728321), Software version 4.1.6 Product Usage: Computed Tomography X-ray systems intended to produce cross-sectional Images of the body by computer reconstruction of X-ray transmission data taken at different angles and planes. These devices may incl
Affected units
1,890

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • software versions 4.1.6

Distribution

Distributed nationwide across the United States.

Part of a larger recall action

This product is one of 9 recalled by Philips Medical Systems (Cleveland) Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 9 products in this recall →