Philips Recalls Brilliance Big Bore CT Systems Due to X-ray Measurement Error
Philips Medical Systems is recalling 268 Brilliance Big Bore CT systems worldwide due to X-ray measurement errors causing image artifacts.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall is classified as FDA Class II, and the hazard involves diagnostic imaging errors (artifacts) which pose a risk of harm through misdiagnosis, but no specific injuries or illnesses are reported in the source text.
Plain-English summary
Philips Medical Systems (Cleveland) Inc is recalling 268 units of the Brilliance Big Bore (Oncology & Radiology) Computed Tomography X-ray systems. These devices are intended to produce cross-sectional images of the body. The recall covers Model No. 728243 and Model No. 728244, with specific serial numbers listed in the agency's structured data.
The firm discovered that the systems produce Ring/Dot artifacts due to X-ray measurement error. This defect affects the accuracy of the images generated by the equipment. The recall is classified as Class II by the FDA, indicating a situation where use of the product could, in most cases, cause temporary or medically reversible adverse health consequences.
The affected units were distributed worldwide, including nationwide in the United States and in numerous international countries. Healthcare facilities and consumers with these specific models and serial numbers should contact Philips Medical Systems for further instructions on corrective actions.
The recalled product
- Product
- Brilliance Big Bore (Oncology & Radiology) Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body.
- Manufacturer
- Philips Medical Systems (Cleveland) Inc
- Affected units
- 268
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (20)
- Model No. 728243
- S/N: 7007
- 7013
- 7015
- 7020
- 7023
- 7028
- 7059
- 7061
- 7072
- 7083
- 7086
- 7087
- 7101
- 7123
- 7124
- 7128
- 7158
- 7170
- 7173
Distribution
Part of a larger recall action
This product is one of 6 recalled by Philips Medical Systems (Cleveland) Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 6 products in this recall →Related recalls
Same manufacturer · Philips Medical Systems (Cleveland) Inc
See all →- HighRadiation planning software recalled over image errors in three patient orientations
FDA (Devices) · 2025-09-24
- HighPinnacle 3 radiation planning software may miscalculate stopping power ratio
FDA (Devices) · 2025-08-13
- HighPinnacle3 Radiation Therapy Planning System dose-calculation software error
FDA (Devices) · 2022-09-21
- SeverePhilips Forte Gamma Camera System Recalled for Detector Fall Hazard
FDA (Devices) · 2019-11-13
- ModeratePhilips Forte Gamma Camera System Recalled for Detector Fall Hazard
FDA (Devices) · 2019-11-13
Same hazard · measurement error
See all →- HighPhilips Evolution Upgrade 1.5T MRI Stiffness Calculation Error
FDA (Devices) · 2026-05-06
- ModeratePhilips MR 7700 MRE Upgrade MRI Equipment Stiffness Value Error Risk
FDA (Devices) · 2026-05-06
- ModeratePhilips MR 7700 MR Elastography device stiffness value error recall
FDA (Devices) · 2026-05-06
- ModeratePhilips SmartPath to Ingenia Elition X MR Elastography Stiffness Value Errors
FDA (Devices) · 2026-05-06
- ModeratePhilips Achieva 1.5T MRI System MRE Protocol Parameter Error Recall
FDA (Devices) · 2026-05-06