The Recall Desk
Agency classClass IIOur severity:HighFDA (Food)·F-1279-2024·Announced 2024-06-05

H-E-B Ice Cream Recalled for Potential Metal Contamination

H-E-B Creamy Creations Ice Cream is being recalled due to potential metal contamination. The 3-ounce 12-packs distributed in Texas with code dates 09/11/2024 through 09/21/2024 may be affected.

The agency’s classification

FDA (Food): Class II

Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II recall for potential metal contamination, a physical hazard that could cause injury. No illnesses or injuries have been reported, making this a risk-of-harm product without reported injury, meeting Score 3 criteria.

Plain-English summary

H-E-B San Antonio Retail Support Center (SARSC) is recalling 3-ounce H-E-B Creamy Creations Ice Cream Homemade/Chocolate Combo 12-packs due to potential metal contamination in the product.

The recall affects ice cream with code dates from 09/11/2024 through 09/21/2024. Distribution was limited to Texas.

Consumers who have purchased the affected product should not consume it. Check the code date on the package; if it falls within the recall range, dispose of the product or return it to the store where it was purchased.

The recalled product

Product
3-ounce H-E-B Creamy Creations Ice Cream Homemade/Chocolate Combo -12 pack

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Code date 09/11/2024 thru 09/21/2024

Distribution

Distributed in 1 state:

Part of a larger recall action

This product is one of 3 recalled by H-E-B San Antonio Retail Support Center (SARSC) under a single FDA (Food) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 3 products in this recall →

Same manufacturer · H-E-B San Antonio Retail Support Center (SARSC)

See all →

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