The Recall Desk
ModerateCPSC·24730·Announced 2023-12-07

Bugaboo Dragonfly Seat Strollers Recalled for Infant Fall Injury Hazard

Bugaboo is recalling about 1,000 Dragonfly Seat Strollers because the backrest can move downward in parent-facing mode, causing unrestrained infants to potentially tumble from the seat. No U.S. injuries have been reported.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The source explicitly states no injuries have been reported in the United States, and the hazard is based on a mechanical defect with potential for harm but no actual harm reported domestically. This meets the threshold for a Moderate recall: a risk-of-harm scenario without reported injury, making it more than cosmetic but less than High.

Plain-English summary

Bugaboo North America Inc. is recalling about 1,000 Dragonfly Seat Strollers sold in the United States. The recalled strollers are comprised of a base on which either a seat or bassinet can be mounted. Only units with serial numbers beginning with S46012302, S46012303, S46012307, S460123010, S460123013, S460123015, or S46012320 are included in the recall.

When the stroller is in "parent-facing" mode, the backrest of the seat can move downward, placing an infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard. Bugaboo has received one report in the United States and seven reports in South Korea of the backrest moving downward during use in parent-facing mode. No injuries have been reported in the United States.

The seats were sold with Bugaboo Dragonfly Seat Strollers at children's specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023 for about $900 for seat strollers only, and about $1,100 for bassinet strollers with seats.

Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly. Consumers can verify whether their unit is affected by checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement or by contacting Bugaboo at 800-460-2922 Monday through Thursday from 7 a.m. to 4 p.m. PT, Friday from 7 a.m. to 1 p.m. PT, or by email at [email protected].

The recalled product

Product
Bugaboo Dragonfly Seat Strollers
Manufacturer
Bugaboo North America Inc., of New York
Category
Consumer Product — Juvenile Products / Stroller
Hazard
  • fall-injury
  • backrest-failure
Affected units
1,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same category