The Recall Desk
SevereCPSC·21037·Announced 2020-11-25

Towsleys Recalls 3-in-1 Qi Wireless Chargers and Power Banks for Fire Hazard

Towsleys is recalling 3-in-1 Qi wireless chargers and power banks due to a fire hazard. The products can overheat, posing a risk of fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with reported property damage, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe category.

Plain-English summary

Towsleys is recalling 3-in-1 Qi wireless chargers, 6700 mAh power banks, and travel wall chargers due to a fire hazard. The recalled products can overheat, which poses a risk of fire. The white square power bank features a two-pronged wall plug, three USB ports, and wireless charging capabilities, with an Acuity heart logo printed on the front.

The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported. About 1,500 units were distributed to employees through a corporate redemption program from September 2019 through April 2020.

Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products. Towsleys can be reached toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, or by email at [email protected] or [email protected]. More information is available at www.towsleys.com/pbrecall.

The recalled product

Product
3-in-1 Qi wireless chargers, power banks and travel wall chargers
Affected units
1,500

Distribution

Distributed nationwide across the United States.