The Recall Desk
HighCPSC·20758·Announced 2020-07-02

Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard

Polaris is recalling approximately 26,730 Ranger and General utility vehicles because a software defect may cause sudden acceleration after a restart, posing a crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (sudden acceleration/crash hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Polaris Industries Inc. is recalling Model Year 2019-2020 Ranger XP 1000 and Model Year 2020 General XP 1000 utility vehicles (UTVs) due to a crash hazard. The recall involves approximately 26,730 units sold in the United States, with an additional 1,330 units sold in Canada. The affected vehicles were sold at Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000.

The recall is necessary because a software problem can cause the throttle to fail to return to the idle position if the engine stalls and is restarted in gear without switching the key to the off position. This malfunction can cause the vehicle to accelerate suddenly, posing a crash hazard to the user. No injuries have been reported in connection with this defect.

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly. Consumers can also check their vehicle identification number (VIN) on the Polaris website or call Polaris at 800-765-2747 for more information.

The recalled product

Product
Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
Manufacturer
Polaris Industries Inc., of Medina, Minn.
Category
Vehicle — Utility Task Vehicle (UTV)
Hazard
Affected units
26,730

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Polaris Industries Inc., of Medina, Minn.

See all →

Same hazard · crash

See all →