The Recall Desk
HighCPSC·18094·Announced 2018-02-06

Lenovo Recalls ThinkPad X1 Carbon Laptops Due to Fire Hazard

Lenovo is recalling approximately 78,000 ThinkPad X1 Carbon 5th Generation laptops in the US due to a potential fire hazard caused by an unfastened screw.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard (risk-of-harm product) where no injuries or illnesses have been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Lenovo PC, of Hong Kong, is recalling approximately 78,000 14-inch ThinkPad X1 Carbon 5th Generation laptops sold in the United States. An additional 5,500 units were sold in Canada. The affected laptops were manufactured between December 2016 and October 2017 and are available in silver and black. The product name, machine type (20HQ, 20HR, 20K3, or 20K4), and serial number are printed on the bottom of the laptop.

The recall is due to a fire hazard. An unfastened screw can damage the battery, causing overheating. There have been no reports of overheating in the United States. The laptops were sold from December 2016 through November 2017 for between $1,100 and $2,600 at Lenovo.com, CDW, Insight, Connection, Zones, and other PC resellers.

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to determine if their laptop is included in the recall and to locate the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, consumers should stop using it immediately. Lenovo Services can be reached at 800-426-7378, 24 hours a day, seven days a week.

The recalled product

Product
ThinkPad X1 Carbon Laptops (5th Generation)
Manufacturer
Lenovo PC, of Hong Kong
Category
Consumer Product — Laptop Computers
Hazard
Affected units
78,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →