The Recall Desk
Our severity:SevereCPSC·18013·Announced 2017-10-20

BSH Expands Recall of Bosch, Gaggenau, Jenn-Air, and Thermador Dishwashers

BSH Home Appliances is expanding a recall of approximately 408,000 dishwashers due to a fire hazard caused by overheating power cords. No injuries have been reported, but five property damage incidents have occurred.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with five reported incidents of property damage, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe classification.

Plain-English summary

BSH Home Appliances Corporation is expanding its recall of Bosch, Gaggenau, Jenn-Air, and Thermador brand dishwashers. The recall involves approximately 408,000 units sold in the United States, in addition to about 61,000 units sold in Canada. This expansion adds to the 149,000 units previously recalled in October 2015, with expanded date ranges for certain previously recalled models. The affected dishwashers were sold in stainless steel, black, white, and custom panel finishes.

The recall is being issued because the dishwasher power cord can overheat and catch fire. BSH Home Appliances has received five reports of power cords overheating and causing fires that resulted in property damage. No injuries have been reported in connection with this defect. The affected models were sold at appliance and specialty retailers, department stores, authorized builder distributors, and home improvement stores nationwide and online from January 2013 through May 2015 for between $850 and $2,600.

Consumers should immediately stop using the recalled dishwashers and contact BSH Home Appliances for a free inspection and repair. Consumers can reach BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET any day, or visit the specific brand websites for more information. Model and serial numbers are printed inside the dishwasher on the top of the inner door panel or on the side of the dishwasher panel.

The recalled product

Product
Bosch, Gaggenau, Jenn-Air and Thermador brand dishwashers
Manufacturer
BSH Home Appliances Corporation, of Irvine, Calif.
Category
Consumer Product — Dishwashers
Hazard
Affected units
408,000

Distribution

Distributed nationwide across the United States.

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