The Recall Desk
CriticalCPSC·15189·Announced 2015-07-21

Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard

Acorn Stairlifts is recalling about 34,500 motorized stair lifts because the seat post can separate from the main support, posing a fall hazard.

What this means for you

Highest-severity recall. Risk of serious injury or death is documented or strongly suspected. Stop using the product now and follow the agency's instructions.

Our severity reasoning: The source text explicitly states that the defect resulted in deaths in the United Kingdom, which meets the rubric criterion for a score of 5 (Critical) due to known fatalities.

Plain-English summary

Acorn Stairlifts Inc. is recalling approximately 34,500 motorized stair lifts, including the Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. These mechanical chairs are installed on residential staircases to transport people with reduced mobility. The recalled units were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. The name "Acorn Superglide 120" and serial numbers are located on a silver label on the carriage body cover and the underside of the steel footrest.

The recall is due to a defect where the stair lift's seat post can separate from the main seat support, which poses a fall hazard. Acorn received two reports of incidents where the seat post separated, resulting in deaths in the United Kingdom. There have been no reports of incidents or injuries in the United States.

The stair lifts were sold nationwide through Acorn Stairlifts and authorized dealers from March 2007 to December 2011 for about $3,400. Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, they should not use the lift until it is repaired.

The recalled product

Product
Motorized stair lifts
Affected units
34,500

Distribution

Distributed nationwide across the United States.