The Recall Desk
Our severity:SevereNHTSA·24V514000·Announced 2024-07-05

Gillig Recalls 2023-2024 Low Floor Buses Due to Steering Shaft Fastener Issue

Gillig is recalling 2023-2024 Low Floor transit buses because improperly tightened steering spline shaft fasteners may allow the shaft to loosen, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering spline shaft fasteners) that can cause a complete loss of steering control, meeting the criteria for a Severe rating.

Plain-English summary

Gillig, LLC is recalling certain 2023-2024 Low Floor transit buses. The recall addresses a defect where the steering spline shaft fasteners may have been improperly tightened. This condition allows the steering spline shaft to loosen.

A loose steering shaft can cause a complete loss of steering control, which increases the risk of a crash. The recall affects 1,189 vehicles.

Gillig will tighten the fasteners free of charge. Owner notification letters were mailed on August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov.

The recalled product

Product
GILLIG LOW FLOOR
Brand
GILLIG
Manufacturer
Gillig, LLC
Category
Vehicle — Transit Bus
Hazard
Affected units
1,189

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • LOW FLOOR

Distribution

Distributed nationwide across the United States.

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