The Recall Desk
Our severity:SevereNHTSA·24E065000·Announced 2024-08-05

Mack Trucks Recalls Replacement Tie Rods With Defective Ball Studs

Mack Trucks is recalling certain replacement tie rods equipped with USK ball studs that may break due to incorrect heat treatment, potentially causing loss of steering control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (tie rod failure) that can cause loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mack Trucks, Inc. is recalling certain replacement tie rods equipped with USK ball studs, specifically part numbers A-13102E4737 and A-13102E4738. The recall addresses a defect where the ball studs may have been incorrectly heat-treated, which can cause them to break and result in tie rod failure.

Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash. The source text does not specify the number of affected units or the geographic distribution of these parts.

Dealers will inspect and replace the tie rods as necessary, free of charge. Owners may contact Mack customer service at 1-800-866-1177 for more information. Mack's number for this recall is SC0470. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The recalled product

Product
STEERING:LINKAGES:TIE ROD ASSEMBLY recall
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Steering Component
Hazard
Affected units
17

Distribution

Distributed nationwide across the United States.

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