The Recall Desk
SevereNHTSA·21V522000·Announced 2021-08-07

Recreational Vehicles Recalled for Thor Motor Coach Window Vent Failure

Thor Motor Coach is recalling multiple RV models due to defective adhesive bonding in Hehr 6400 series windows. The vented portion may detach, increasing risk of crash or injury.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect (Hehr 6400 series window adhesive failure) that increases risk of crash or injury, meeting the rubric criterion for Severe severity. No injuries or illnesses have been reported, but the structural nature of the defect warrants a Score 4.

Plain-English summary

Thor Motor Coach is recalling certain 2019–2021 recreational vehicles equipped with Hehr 6400 series windows. The affected models include Tuscany, Venetian, Aria, Palazzo, Outlaw, Miramar, and Challenger. A total of 521 vehicles are potentially affected.

The defect involves adhesive failure in the vented portion of the windows. This adhesive may fail, causing the vent portion to detach from the window frame. A detached window vent increases the risk of a crash or injury to vehicle occupants.

Owners should contact Thor Motor Coach customer service at 1-877-855-2867 to arrange for inspection and repair. The company will inspect the windows and replace the vent if necessary, at no charge. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov. Owner notification letters were mailed on September 8, 2021.

The recalled product

Product
2019 THOR MOTOR COACH TUSCANY
Brand
THOR MOTOR COACH
Manufacturer
Thor Motor Coach
Category
Vehicle — Recreational Vehicle
Hazard
  • adhesive-failure
  • window-defect
  • crash-risk
Affected units
521

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • TUSCANY
  • VENETIAN
  • ARIA
  • PALAZZO
  • OUTLAW
  • MIRAMAR
  • CHALLENGER

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · THOR MOTOR COACH

Same category