The Recall Desk
Our severity:SevereNHTSA·20V080000·Announced 2020-02-13

RAM Recalls 2019 1500 Trucks for Transfer Case Defect

Chrysler is recalling 2019 Ram 1500 4WD trucks because a transfer case gear may be installed incorrectly, potentially causing a sudden loss of power or loss of the Park function.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the powertrain that can cause a sudden loss of power or loss of the Park function, which the source states may increase the risk of a crash.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. The recall addresses a defect where a gear within the transfer case may not have been installed correctly.

If this defect occurs while driving, it could cause the vehicle to become stuck in neutral, resulting in a sudden loss of power. Additionally, the vehicle may lose its 'PARK' function. These conditions may increase the risk of a crash.

The recall began on March 10, 2020. Chrysler will notify owners, and dealers will replace the transfer case free of charge. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
RAM 1500
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Pickup Truck
Hazard
Affected units
11

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 1500

Distribution

Distributed nationwide across the United States.

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