Crossroads RV Recalls Vehicles with Overheating Electric Fireplace Remote Controls
Crossroads RV is recalling certain recreational vehicles because the plug-in remote control receiver for electric fireplaces can overheat, posing a fire risk.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The source text explicitly states that an overheated receiver could cause a fire. Per the rubric, significant injury/property-damage reports or fire risks in vehicles are classified as Severe (Score 4).
Plain-English summary
Crossroads RV is recalling certain recreational vehicles equipped with Dimplex ElectraFlame, Symphony, or OptiFlame branded electric fireplaces, stoves, and fireplace inserts. The recall involves the plug-in remote control receiver for the fireplace, which can overheat.
An overheated receiver could cause a fire. The affected vehicles include Crossroads Kingston, Hampton, All American, Paradise Pointe, Tranquility, Silverado, Seville, and Zinger models from various model years between 2002 and 2011.
Crossroads is working with Dimplex to provide owners a free replacement plug-in remote control kit. The safety recall began on January 28, 2011. Owners may contact Dimplex North America Customer Service at 1-888-346-7539 or Crossroads at 888-226-7496. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 or visit safercar.gov.
The recalled product
- Product
- CROSSROADS ZINGER, SEVILLE, PARADISE POINTE, TRANQUILITY
- Brand
- CROSSROADS
- Manufacturer
- CROSSROADS RV
- Category
- Vehicle — Recreational Vehicle
- Hazard
- Affected units
- 1,399
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (8)
- ZINGER
- SEVILLE
- PARADISE POINTE
- TRANQUILITY
- SILVERADO
- HAMPTON
- KINGSTON
- ALL AMERICAN
Distribution
Distributed nationwide across the United States.
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