The Recall Desk
Our severity:SevereNHTSA·10E027000·Announced 2010-06-25

Dimplex Recalls Plug-In Remote Control Receivers for Electric Fireplaces

Dimplex is recalling plug-in remote control receivers for electric fireplaces and stoves because they can overheat and pose a fire hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard, which is a significant injury/property-damage risk, meeting the criteria for a Severe rating.

Plain-English summary

Dimplex North America Ltd. is recalling certain plug-in remote control receivers included with Dimplex, Electraflame, Symphony, and OptiFlame branded electric fireplaces, stoves, and fireplace inserts. These products were sold to various recreational vehicle manufacturers to be installed as original equipment and sold as aftermarket replacement parts.

The plug-in remote control receiver can overheat, posing a fire hazard. The recall began on December 22, 2010.

Each vehicle manufacturer will provide a remedy plan and notification schedule. Dimplex will provide owners of the affected components a free replacement plug-in remote control kit. Owners may contact Dimplex North America customer service at 1-888-346-7539 (8:00 - 4:30 EST, Monday through Friday).

The recalled product

Product
EQUIPMENT recall
Manufacturer
DIMPLEX NORTH AMERICA LTD.
Category
Consumer Product — Electric Fireplaces
Hazard
Affected units
24,447

Distribution

Distributed nationwide across the United States.

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