SnapshotGLO Wound Imaging Device Recalled Due to Battery Charging Software Issue
Kent Imaging, Inc. is recalling SnapshotGLO Wound Imaging Devices (Models KB100 and KB100AA) because software issues may prevent the device from recharging.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 2/5 (Moderate).
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II, involving a device that becomes temporarily unusable, which represents a low-risk contamination or malfunction without reported injury.
Plain-English summary
Kent Imaging, Inc. is recalling SnapshotGLO Wound Imaging Devices, specifically Model KB100 and KB100AA. The recall is due to a software issue in the battery charging circuit.
The software controlling the device's battery charging circuit may fail to recognize or recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, the device will not resume charging when reconnected to power, making it temporarily unusable for wound imaging until corrected.
This recall affects 77 units distributed nationwide across PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, and AZ. Affected devices include those with Software Revisions v4.2.0 and v4.1.3.
The recalled product
- Product
- SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
- Manufacturer
- KENT IMAGING, INC.
- Category
- Medical Device — Imaging Device
- Affected units
- 77
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (2)
- UDI-DI: B376KB1000
- Software Revisions v4.2.0 and v4.1.3
Distribution
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