The Recall Desk
HighFDA (Devices)·Z-2471-2020·Announced 2020-07-08

Fujifilm Synapse PACS Software Recalled for Incorrect Orientation Markers

Fujifilm is recalling Synapse PACS Software versions 5.5.x and 5.7.x because incorrect orientation markers and slice locations may lead to misdiagnosis.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (medical software) where the hazard is misdiagnosis, but no specific injuries or illnesses have been reported in the source text.

Plain-English summary

Fujifilm Medical Systems U.S.A., Inc. is recalling 135 units of Fujifilm Synapse PACS Software, versions 5.5.x and 5.7.x. The software is intended to serve as an interface to the FUJIFILM Synapse PACS Software (Server). The recall covers units distributed nationwide.

The recall was initiated because Lateromedial (LM) and Lateromedial Oblique (LMO) Orientation Markers may be displayed incorrectly on the 3D TOMO slider bar. Additionally, the slice location of the image and/or the slice direction could be incorrect. These errors may result in misdiagnosis.

Healthcare facilities and users of the affected software should contact Fujifilm Medical Systems U.S.A., Inc. for instructions on how to resolve the issue. The source text does not specify a specific action for consumers, as this is a medical device software recall.

The recalled product

Product
Fujifilm Synapse PACS Software Version 5.5.x and 5.7.x- intended as interface to the FUJIFILM Synapse PACS Software (Server)
Affected units
135

Distribution

Distributed nationwide across the United States.