GE Healthcare Recalls Centricity PACS-IW Systems Due to Missing Images
GE Healthcare is recalling 82 Centricity PACS-IW systems because medical images may be missing when a specific system parameter is set to a value greater than 1.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 2/5 (Moderate).
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II, which typically indicates a situation where use of the product may cause temporary or medically reversible adverse health consequences. The hazard is a software defect leading to missing images, which is a significant functional failure but does not involve direct physical injury or death.
Plain-English summary
GE Healthcare is recalling 82 units of the Centricity PACS-IW with Universal Viewer, a medical device used for the acceptance, transfer, display, storage, and digital processing of medical images. The recall covers systems running versions 5.0 through 5.0 SP7.
The recall was initiated because images may be missing when the system parameter MapRoute is set to a value greater than 1. This issue affects the reliability of the device's ability to display and process medical images.
The affected systems were distributed worldwide, including in the United States and various international locations. Users of these systems should contact GE Healthcare for instructions on how to resolve the issue.
The recalled product
- Product
- Centricity PACS-IW with Universal Viewer Product Usage: The Centricity PACS-IW with Universal Viewer is a picture archiving and communications system, a device that provides one or more capabilities relating to the acceptance, transfer, display, storage, and digital…
- Manufacturer
- GE Healthcare
- Hazard
- Affected units
- 82
Distribution
Part of a larger recall action
This product is one of 2 recalled by GE Healthcare under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 2 products in this recall →Related recalls
Same manufacturer · GE Healthcare
See all →- HighGE Healthcare Recalls Centricity Enterprise Archive Software Due to Data Association Errors
FDA (Devices) · 2026-09-23
- HighGE Healthcare Recalls Centricity PACS Server V7 Due to Data Association Error
FDA (Devices) · 2026-09-23
- HighGE Healthcare Recalls Centricity PACS Software Due to Data Association Errors
FDA (Devices) · 2026-09-23
- HighGE Healthcare Recalls Core Services Hub V8 Due to Data Association Errors
FDA (Devices) · 2026-09-23
- HighGE Healthcare Recalls Workflow Core Services V8 Due to Data Association Errors
FDA (Devices) · 2026-09-23
Same hazard · software defect
See all →- HighPhilips Spectral CT Systems Recalled for Software Issues Affecting Safety
FDA (Devices) · 2026-10-14
- ModerateBeckman Coulter Recalls DxC 500i Clinical Analyzer Modules Due to Software Error
FDA (Devices) · 2026-10-14
- ModerateSteris HexaVue Focus Integration System Recalled for Patient Data Mismatch
FDA (Devices) · 2026-10-14
- ModerateUnited Imaging uMI 550 PET/CT Systems Recalled for Software Defect
FDA (Devices) · 2026-10-07
- ModeratePhilips SmartPath to MR 7700 Recalled for Incorrect DTI Export Data
FDA (Devices) · 2026-10-07
Similar recalls
- ModerateGE Healthcare Recalls Centricity PACS IW Due to Missing Images
FDA (Devices) · 2015-10-14
- HighGE Healthcare Recalls Centricity PACS-IW Universal Viewer Software
FDA (Devices) · 2019-07-03
- HighGE Healthcare Recalls Centricity PACS-IW Medical Image Viewer
FDA (Devices) · 2018-06-13
- HighGE Healthcare Recalls Centricity Universal Viewer for Missing Image Warning
FDA (Devices) · 2019-07-03
- HighGE Healthcare Recalls Centricity Universal Viewer for Missing Image Series
FDA (Devices) · 2018-06-13
- ModerateGE Healthcare Recalls Centricity PACS-IW Due to Image Data Loss Risk
FDA (Devices) · 2018-04-11