The Recall Desk
HighFDA (Devices)·Z-2341-2016·Announced 2016-08-10

Merge HEMO software recall for inaccurate INR display

Merge Healthcare is recalling 37 units of Merge HEMO software because the displayed International Normalized Ratio (INR) value does not match the imported value.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device software defect that could lead to incorrect clinical decision-making (INR mismatch), which is a risk-of-harm product where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

Merge Healthcare, Inc. is recalling 37 units of Merge HEMO software, specifically versions 8.10, 9.10, and 9.20. The recall is due to a software defect where the International Normalized Ratio (INR) value displayed in the study report does not match the value imported on the pre-procedure labs screen from HL7.

The affected software is located in medical facilities nationwide. The distribution included government facilities, but there was no military or foreign distribution. The source text does not report any specific illnesses or injuries associated with this defect.

Healthcare facilities should contact Merge Healthcare, Inc. for further instructions regarding the software update or replacement.

The recalled product

Product
Merge HEMO software.
Affected units
37

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

  • Software versions 8.10
  • 9.10
  • 9.20.

Distribution

Distributed nationwide across the United States.