The Recall Desk
HighFDA (Devices)·Z-1759-2020·Announced 2020-04-29

Synaptive ImageDrive Clinical Software Recalled for Mammogram Image Quality Defect

Synaptive Medical Inc is recalling 28 units of ImageDrive Clinical software due to a defect that degrades mammogram image quality, potentially leading to misdiagnosis.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (medical imaging software) where injury (misdiagnosis) has not yet been reported, fitting the 'High' severity criteria for theoretical harm without confirmed illness.

Plain-English summary

Synaptive Medical Inc is recalling 28 units of Synaptive ImageDrive Clinical software. The recall involves all versions of the software with part number SYN-0578- and unique device identifier (UDI) #(01) 00670082000139 (10)13x1. The products were distributed in the United States.

The recall is being issued because a software defect negatively affects the quality of images taken during diagnostic imaging, specifically mammograms. This degradation in image quality may result in misdiagnosis of patients.

Healthcare facilities and consumers who have this software installed should contact Synaptive Medical Inc for further instructions on how to resolve the defect. The source text does not specify a deadline or additional remediation steps.

The recalled product

Product
Synaptive ImageDrive Clinical
Affected units
28

Distribution

Distribution scope not specified by the agency.

Part of a larger recall action

This product is one of 2 recalled by Synaptive Medical Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 2 products in this recall →