The Recall Desk
ModerateFDA (Devices)·Z-1463-2014·Announced 2014-04-23

Solta Medical Recalls Fraxel DUAL Laser Systems Due to Incorrect Labeling

Solta Medical is recalling 1,077 Fraxel DUAL 1550/1927 Laser Systems because obsolete treatment cards may contain incorrect indications for treating Melasma.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II, but the source text identifies the issue as a labeling error (incorrect indication for use) without reporting any injuries, illnesses, or deaths. This aligns with the rubric for moderate severity involving minor labeling errors or low-risk issues.

Plain-English summary

Solta Medical, Inc. is recalling 1,077 units of the FRAXEL DUAL 1550/1927 Laser System (also known as the FRAXEL SR 1500 DUAL Laser System). The affected devices are Model MC-SYS-SR1500-D, Revisions A and B, which were distributed worldwide for dermatological procedures.

The recall was initiated because obsolete versions of the Laser Treatment Settings card included with these systems may have contained incorrect indications for use regarding the treatment of Melasma. This labeling error could potentially lead to improper use of the device for this specific condition.

Healthcare providers and consumers who possess these specific model and revision numbers should stop using the affected treatment cards and contact Solta Medical for further instructions or replacement materials.

The recalled product

Product
FRAXEL DUAL 1550/1927 Laser System, (FRAXEL SR 1500 DUAL Laser System), for dermatological procedures.
Affected units
1,077

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • Model MC-SYS-SR1500-D
  • Revisions A and B.

Distribution

Distribution scope not specified by the agency.

Same manufacturer · Solta Medical, Inc.

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