The Recall Desk
HighFDA (Devices)·Z-1385-2017·Announced 2017-03-08

Merge Healthcare Recalls Unity PACS Software Due to Image Error

Merge Healthcare is recalling Unity PACS software versions 11.0 and 11.0.1 because the software fails to add the correct tomo image.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall is classified as FDA Class II and involves a medical device software defect that could impact diagnostic imaging accuracy, fitting the criteria for a high-risk product where injury has not yet been reported.

Plain-English summary

Merge Healthcare, Inc. is recalling DR Systems Unity PACS software, now known as Merge Unity PACS, versions 11.0 and 11.0.1. The recall is due to a defect where the software is not adding the correct tomo image. Merge Unity PACS is a medical image and information management system used for viewing, processing, and printing medical images from various diagnostic imaging systems.

The affected software is distributed nationwide in the United States, specifically in the states of Alabama, California, Colorado, Florida, Illinois, Maryland, Minnesota, Montana, Nevada, New York, Oregon, Pennsylvania, South Carolina, Tennessee, and Texas. Approximately 28 sites potentially have the affected software installed.

Healthcare facilities using this software should contact Merge Healthcare for further instructions on how to resolve the issue. This recall is classified as Class II by the FDA, indicating that use of the product may cause temporary or medically reversible health consequences.

The recalled product

Product
DR Systems Unity PACS software, now known as Merge Unity PACS. Product Usage: Merge Unity PACS is a medical image and information management system that allows viewing, selection, processing, printing, telecommunications, and media interchange of medical images from a variety
Affected units
28

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Versions 11.0 and 11.0.1

Distribution

Distributed nationwide across the United States.

The notice also names 15 states specifically: