The Recall Desk
HighFDA (Devices)·Z-0878-2021·Announced 2021-01-27

Fujifilm Recalls Synapse PACS Software Due to Patient Data Display Errors

Fujifilm is recalling Synapse PACS Software versions 5.1 and higher because it may display incorrect patient information or PET/CT values.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device software defect that could lead to incorrect patient data or diagnostic values, representing a risk of harm where injury has not yet been reported.

Plain-English summary

Fujifilm Medical Systems U.S.A., Inc. is recalling Synapse PACS Software versions 5.1 and higher. The recall involves 235 units of the software, which were distributed to medical facilities nationwide throughout the U.S.

The recall was initiated because there is a potential for the wrong patient information to be displayed in the viewer or PowerJacket. Additionally, the software may return incorrect maximum standard uptake values (SUV) for PET and CT studies when used with Siemens modalities.

Medical facilities that have installed these specific versions of the software should contact Fujifilm Medical Systems U.S.A., Inc. for further instructions on how to resolve the issue.

The recalled product

Product
Synapse PACS Software Versions 5.1 and higher
Affected units
235

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (6)

  • Software Versions 5.1
  • 5.2
  • 5.3
  • 5.4
  • 5.5
  • and 5.7.

Distribution

Distributed nationwide across the United States.