The Recall Desk
HighFDA (Devices)·Z-0541-2026·Announced 2025-11-26

Flow cytometers recalled over software that crashes during sample acquisition

Beckman Coulter is recalling 25 DxFLEX Flow Cytometers because a software error crashes the system during acquisition on a patient sample when running a customer defined protocol.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Scored 3 under the risk-of-harm criterion: a crash during patient sample acquisition delays results, and no injuries are reported.

Plain-English summary

The Beckman Coulter DxFLEX Flow Cytometer, catalog number C78500, is being recalled. The instrument is an in vitro diagnostic device for immunophenotyping across up to ten fluorescent detection channels using three lasers.

The recall follows a software error code that crashes during acquisition on a patient sample when running a customer defined acquisition protocol. The firm states this may lead to delayed patient results.

The recall covers 25 units carrying UDI-DI 15099590754013, distributed in California, Connecticut, Florida, Illinois, New York, Ohio, Oregon, Tennessee and Texas, and internationally. The FDA has classified the action as Class II.

The enforcement record reports no injuries. Laboratories operating an affected instrument should follow Beckman Coulter's instructions.

The recalled product

Product
DxFLEX Flow Cytometer Catalog Number C78500 UDI-DI code: 15099590754013 The DxFLEX Flow Cytometer is intended for use as an in vitro diagnostic device for immunophenotyping up to ten fluorescent detection channels using three lasers (488 nm, 638 nm and 405 nm) and two light s
Manufacturer
Beckman Coulter Inc.
Hazard
  • software-crash
  • delayed-results
  • flow-cytometry

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Catalog Number: C78500 UDI-DI code: 15099590754013 Serial Numbers: BH44060
  • BJ09004
  • BJ14015
  • BJ09010
  • BJ13012
  • BJ14014
  • BJ13011
  • BJ14017
  • BJ13013
  • BJ09003
  • BJ09008
  • BJ09009
  • BH39057
  • BH44059
  • BJ14016
  • BJ05002
  • BJ17020
  • BJ17021
  • BH26031
  • BJ19024

Distribution

Distributed nationwide across the United States.