Philips Ingenuity Core CT Systems Recalled for X-ray Measurement Error
Philips is recalling 36 Ingenuity Core CT systems worldwide due to an X-ray measurement error that causes Ring/Dot artifacts in images.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II. The source text describes a measurement error causing image artifacts but does not report any injuries, illnesses, or hospitalizations, fitting the criteria for a moderate severity recall involving a defect without reported harm.
Plain-English summary
Philips Medical Systems (Cleveland) Inc is recalling 36 units of the Ingenuity Core Computed Tomography X-ray systems. These systems are intended to produce cross-sectional images of the body. The recall covers Model No. 728321 with specific serial numbers listed in the agency record.
The firm discovered that the affected systems produce Ring/Dot artifacts due to an X-ray measurement error. This defect affects the accuracy of the images produced by the equipment.
The affected units were distributed worldwide, including nationwide in the United States and in numerous countries across Europe, Asia, Africa, and the Americas. No specific instructions for consumers or healthcare providers are provided in the source text beyond the identification of the defect.
The recalled product
- Product
- Ingenuity Core Computed Tomography X-ray systems. Intended to produce cross-sectional images of the body.
- Manufacturer
- Philips Medical Systems (Cleveland) Inc
- Affected units
- 36
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (20)
- Model No. 728321
- S/N: 52000
- 52001
- 52002
- 52003
- 52004
- 52006
- 52009
- 52011
- 52012
- 52015
- 52016
- 52017
- 52020
- 52022
- 52025
- 52027
- 52029
- 310116
- 310150
Distribution
Part of a larger recall action
This product is one of 6 recalled by Philips Medical Systems (Cleveland) Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 6 products in this recall →Related recalls
Same manufacturer · Philips Medical Systems (Cleveland) Inc
See all →- HighRadiation planning software recalled over image errors in three patient orientations
FDA (Devices) · 2025-09-24
- HighPinnacle 3 radiation planning software may miscalculate stopping power ratio
FDA (Devices) · 2025-08-13
- HighPinnacle3 Radiation Therapy Planning System dose-calculation software error
FDA (Devices) · 2022-09-21
- SeverePhilips Forte Gamma Camera System Recalled for Detector Fall Hazard
FDA (Devices) · 2019-11-13
- ModeratePhilips Forte Gamma Camera System Recalled for Detector Fall Hazard
FDA (Devices) · 2019-11-13
Same hazard · measurement error
See all →- HighPhilips Evolution Upgrade 1.5T MRI Stiffness Calculation Error
FDA (Devices) · 2026-05-06
- ModeratePhilips MR 7700 MRE Upgrade MRI Equipment Stiffness Value Error Risk
FDA (Devices) · 2026-05-06
- ModeratePhilips MR 7700 MR Elastography device stiffness value error recall
FDA (Devices) · 2026-05-06
- ModeratePhilips SmartPath to Ingenia Elition X MR Elastography Stiffness Value Errors
FDA (Devices) · 2026-05-06
- ModeratePhilips Achieva 1.5T MRI System MRE Protocol Parameter Error Recall
FDA (Devices) · 2026-05-06