The Recall Desk
HighFDA (Devices)·Z-0118-2017·Announced 2016-10-26

Merge Healthcare Recalls CADstream Software Due to Incorrect Patient Follow-up

Merge Healthcare is recalling CADstream software versions prior to 5.2.6 because changes to study protocols may result in incorrect patient follow-up.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a medical device software defect that can lead to incorrect patient follow-up, representing a risk of harm where injury has not yet been reported, consistent with the 'High' severity criteria.

Plain-English summary

Merge Healthcare, Inc. is recalling CADstream software versions prior to 5.2.6. CADstream is an image processing system designed to assist in the visualization, analysis, and reporting of magnetic resonance imaging (MRI) studies, as well as to provide workflow efficiency and interventional planning tools.

The recall is due to a software issue where study preferences may not update correctly when changes are made to the study protocol. This malfunction can result in incorrect patient follow-up.

The affected software is distributed nationwide in the United States, with 844 sites potentially having the affected versions. Users of CADstream software should contact Merge Healthcare for further instructions on updating the software to version 5.2.6 or later.

The recalled product

Product
CADstream software Product Usage: CADstream is an image processing system designed to assist in the visualization, analysis, and reporting of magnetic resonance imaging (MRI) studies. CADstream also is intended to provide workflow efficiency and interventional planning tool
Affected units
844

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Versions prior to 5.2.6

Distribution

Distributed nationwide across the United States.