The Recall Desk
ModerateFDA (Food)·F-0114-2025·Announced 2024-11-13

MySyrup Sugar Free Hazelnut Syrup Recalled Due to Missing Production Records

MySyrup Sugar Free Hazelnut Syrup (556 jugs) is being recalled nationwide because production records are missing for this acidified product, preventing verification of proper processing procedures.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is an FDA Class III recall involving an acidified product with missing production records. No illnesses or injuries have been reported. While the lack of documentation represents a procedural concern for food safety verification, the actual hazard remains unconfirmed, making this a precautionary recall typical of the Class III category.

Plain-English summary

MySyrup Sugar Free Hazelnut Syrup, a zero-calorie flavoring syrup made by My Chai Inc, is being recalled due to missing production records. The product is an acidified food, which requires documented verification of proper processing procedures to ensure safe pH levels.

The recall affects 556 jugs of MySyrup Sugar Free Hazelnut Syrup distributed nationwide. Affected batches include lot numbers RC020420-SFHAZ (expiration 2/3/22) and RC062421-SFHAZ (expiration 6/24/23).

Consumers who have purchased this product should not use it and should dispose of it safely. For questions, contact My Chai Inc at 1110 SE Centennial St. #6, Bend, OR 97702.

The recalled product

Product
MySyrup Sugar Free Hazelnut Syrup. Product is packaged in the same square 0.5gallon HDPE plastic bottles and the volume is 68 fl oz. Ingredients: Water, natural and artificial flavor, potassium sorbate and sodium benzoate (to protect flavor), sucralose, acesulfame potassium, cit
Manufacturer
My Chai Inc
Hazard
  • improper-acidification

Distribution

Distributed nationwide across the United States.