The Recall Desk
LowFDA (Food)·F-0112-2025·Announced 2024-11-13

MySyrup Sugar Free Caramel Syrup Recalled for Missing Production Records

My Chai Inc is recalling MySyrup Sugar Free Caramel Syrup (604 jugs, nationwide distribution) due to missing production records that prevent verification of proper processing.

What this means for you

Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.

Our severity reasoning: FDA Class III recalls are typically scored 1–2 on the severity scale. This is fundamentally a documentation and compliance issue—missing production records—with no reported illnesses or confirmed product defect. The hazard is recordkeeping failure rather than a confirmed food safety problem.

Plain-English summary

My Chai Inc is recalling MySyrup Sugar Free Caramel Syrup. The product is a sugar-free syrup packaged in 68 fl oz square plastic bottles. The recall affects 604 jugs distributed nationwide, with batch numbers and expiration dates: RC062321-SFCARA (6/23/23), AH042622-SFCARA (4/25/24), and RC081522-SFCARA (8/14/24).

The recall is due to missing production records. Without these records, the manufacturer cannot verify that the product was properly processed according to safety requirements for acidified foods.

Consumers who have purchased this product should stop using it and discard it or return it to the place of purchase. For more information, contact My Chai Inc at 1110 SE Centennial St. #6, Bend, OR 97702.

The recalled product

Product
MySyrup Sugar Free Caramel Syrup. Product is packaged in the same square 0.5gallon HDPE plastic bottles and the volume is 68 fl oz. Ingredients: Water, natural flavor, potassium sorbate and sodium benzoate (to protect flavor), sucralose, acesulfame potassium, citric acid. Made b
Manufacturer
My Chai Inc
Hazard
  • missing-production-records

Distribution

Distributed nationwide across the United States.