Red Cross Oral Pain Relief Recalled for Cotton Pellet Labeling Error
The Mentholatum Company is recalling Red Cross Oral Pain Relief blister packs because the included cotton pellet box incorrectly lists Natural Eugenol Oil as an ingredient.
The agency’s classification
FDA (Drugs): Class III
Class III is a situation in which use of or exposure to a violative product is not likely to cause adverse health consequences.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 1/5 (Low).
Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.
Our severity reasoning: The recall is classified as FDA Class III, which by definition is unlikely to cause adverse health consequences, and the issue is a minor labeling error regarding an ingredient not present in the product.
Plain-English summary
The Mentholatum Company is voluntarily recalling 31,732 blister packs of Red Cross Oral Pain Relief (Benzocaine 20%) Maximum Strength. The product is distributed nationwide within the U.S. and is identified by Item Number 95090007 and Lot # 66572.
The recall is due to a labeling error on the cotton pellet box found inside the blister pack. The box states that the product contains "Natural Eugenol Oil," which is incorrect as the product does not contain this ingredient. This is a Class III recall, indicating the error is unlikely to cause adverse health consequences.
Consumers who have this product should stop using it and return it to the place of purchase for a refund or contact The Mentholatum Company for further instructions.
The recalled product
- Product
- RED CROSS ORAL PAIN RELIEF (BENZOCAINE)
- Brand
- RED CROSS ORAL PAIN RELIEF
- Manufacturer
- The Mentholatum Company
- Category
- Drug — OTC Topical Anesthetic
- Hazard
- Affected units
- 31,732
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Item Number: 95090007 Lot #: 66572
UPCs (1)
- 310742095098
Distribution
Distributed nationwide across the United States.
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