The Recall Desk
SevereFDA (Drugs)·D-1040-2014·Announced 2014-02-05

Mentholatum Recalls Rohto Eye Drops Due to Sterility Concerns

The Mentholatum Company is recalling several Rohto eye drop products due to concerns about the quality assurance of sterility controls.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The agency classification is FDA Class II, and the hazard involves a lack of assurance of sterility for eye drops, which poses a significant risk of serious injury or infection, meeting the criteria for a Severe rating.

Plain-English summary

The Mentholatum Company has issued a recall for Rohto Arctic, Rohto Ice, Rohto Hydra, Rohto Relief, and Rohto Cool eye drops. The recall is being conducted due to concerns related to the quality assurance of sterility controls for these products.

The affected products are manufactured by Rohto-Mentholatum (Vietnam) Co., Ltd. for The Mentholatum Company in Orchard Park, NY. The recall covers products distributed nationwide and in Puerto Rico. Specific product details include Stock No. 1099, Case UPC 3 10742 91099 (5), and Item UPC 3 10742 01099 2.

Consumers should stop using these products and contact The Mentholatum Company for further instructions or a refund.

The recalled product

Product
ROHTO Cooling Eye Drops, Itch Relief, Soothes Itch & Burn, relief, Astringent, Lubricant, Redness Reliever Eye Drops, Sterile, Net. Wt. 0.4 FL OZ (13 mL). UPC 3 10742 01099 2, Manufactured by Rohto-Mentholatum (Vietnam) Co., Ltd. for The Mentholatum Company, Orchard Park, NY 1
Manufacturer
The Mentholatum Co.
Category
Drug — Ophthalmic
Hazard

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

  • Stock No: 1099
  • Case UPC: 3 10742 91099 (5)
  • Item UPC 3 10742 01099 2

Distribution

Distributed nationwide across the United States.

The notice also names 1 state specifically:

Part of a larger recall action

This product is one of 5 recalled by The Mentholatum Co. under a single FDA (Drugs) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 5 products in this recall →

Related recalls

Same manufacturer · The Mentholatum Co.

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Same hazard · sterility failure

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