The Recall Desk
SevereCPSC·26593·Announced 2026-07-02

CVS Health Medicated Hemorrhoidal Wipes Lack Child-Resistant Packaging

CVS Health Medicated Hemorrhoidal Wipes lack required child-resistant packaging despite containing lidocaine, a substance that poses risk of serious injury or death if ingested by young children.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The hazard involves risk of serious injury or death from child poisoning, and the source explicitly states this violates a mandatory safety standard (Poison Prevention Packaging Act). Although no illnesses have been reported, the potential for serious injury or death in young children from a non-compliant product meets the Severe threshold.

Plain-English summary

CVS Health Medicated Hemorrhoidal Wipes are being recalled because the packaging does not meet child-resistant packaging requirements mandated by the Poison Prevention Packaging Act. The wipes contain lidocaine, which requires child-resistant packaging by law. The non-compliant packaging poses a risk of serious injury or death from poisoning if the wipes are ingested by young children.

About 75,315 units of the product were sold at CVS and CVS Pharmacy stores nationwide and online at www.cvs.com from April 2020 through April 2026 for approximately $16 per box. The wipes were sold in boxes of 20 individually wrapped packets of flushable wipes.

Consumers should immediately secure the wipes out of sight and reach of children. To obtain a refund, contact CVS at 800-746-7287 (8:30 a.m. to 7 p.m. ET Monday through Friday, 10 a.m. to 6:30 p.m. Saturday and Sunday), email [email protected], or visit www.cvs.com/retail/help/recalls or the Help Center and Recalls and Withdrawals section at www.cvs.com. Unopened packets of wipes with the retail box packaging can be returned to any CVS store.

The recalled product

Product
CVS Health Medicated Hemorrhoidal Wipes
Manufacturer
Diamond Wipes International, Inc. of Chino, California
Category
Consumer Product — Topical/Medicated Wipes
Hazard
  • child-poisoning
  • packaging-non-compliance
  • lidocaine-ingestion
Affected units
75,315

Distribution

Distributed nationwide across the United States.

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