The Recall Desk
SevereCPSC·16017·Announced 2015-10-22

United States Stove Company Recalls Pellet Stoves Due to Fire Hazard

United States Stove Company is recalling about 4,400 HomComfort 2400 pellet stoves because the internal fire box baffle can degrade and overheat, posing a fire hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with 16 reports of fire and property damage, which meets the rubric criteria for a 'Severe' rating (score 4) due to significant property-damage reports.

Plain-English summary

United States Stove Company is recalling about 4,400 HomComfort 2400 24K BTU Pellet Heater/Stoves. The recall is due to a fire hazard caused by the internal fire box baffle, which can degrade and overheat. The company has received 16 reports of fire and property damage, but no injuries have been reported.

The affected products are steel and polycarbonate window-mounted heating appliances that are gray in color. They measure approximately 21.5 inches high by 24.5 inches deep by 23 inches wide. The recall includes units with serial numbers 0451 through 4420, 5681 through 5890, and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.

These stoves were sold at Northern Tool, Orsheln, Orgill Brothers, and Rural King home heating retailers, as well as online at HomeDepot.com, Lowes.com, and NorthernTool.com, from April 2010 through March 2012 for about $1,000. Consumers should immediately unplug these units, stop using the product, and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product. For more information, consumers can contact United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email [email protected], or visit www.usstove.com.

The recalled product

Product
Pellet Heater/Stove
Manufacturer
United States Stove Company, of South Pittsburg, Tenn.
Category
Consumer Product — Home Heating
Hazard
Affected units
4,400

Distribution

Distributed nationwide across the United States.

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