The Recall Desk
ModerateFDA (Devices)·Z-2794-2016·Announced 2016-09-21

Siemens Syngo.Plaza VB 10 A PACS Recall for Measurement Suffix Display

Siemens is recalling 101 Syngo.Plaza VB 10 A image processing systems because a suffix on DICOM images may indicate that displayed measurement values differ from real values.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II. The hazard involves potential measurement inaccuracy in medical imaging, which is a significant risk but does not involve reported deaths, serious injuries, or high-risk pathogens, fitting the Moderate severity criteria for a precautionary or labeling-related issue.

Plain-English summary

Siemens Medical Solutions USA, Inc. is recalling 101 units of the Syngo.Plaza VB 10 A image processing system (PACS). These systems are intended to display, process, read, report, communicate, distribute, store, and archive digital medical images. The recall is due to a Customer Advisory Notice explaining the meaning of a suffix 'o.p.' that appears on some DICOM images for area, distance, or perimeter values.

The suffix 'o.p.' stands for 'on projection' and indicates that a shown measurement value may be different from the real value. This issue affects the accuracy of displayed measurements on the affected systems.

The affected units were distributed nationwide. Siemens is the recalling firm. Consumers and healthcare providers should refer to the Customer Advisory Notice for specific instructions on how to interpret the suffix and manage the affected systems.

The recalled product

Product
Syngo.Plaza VB 10 A, image processing system (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images.
Affected units
101

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Model Numbers: 10863171
  • 10863172
  • 10863173
  • 10592457 Serial Numbers: 100262
  • 100389
  • 100198
  • 100258
  • 100259
  • 100538
  • 100135
  • 100133
  • 100213
  • 100214
  • 100031
  • 100032
  • 100484
  • 100362
  • 100233
  • 100140
  • 100141

Distribution

Distributed nationwide across the United States.

Part of a larger recall action

This product is one of 2 recalled by Siemens Medical Solutions USA, Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 2 products in this recall →

Same manufacturer · Siemens Medical Solutions USA, Inc

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