The Recall Desk
ModerateFDA (Devices)·Z-2685-2016·Announced 2016-09-07

Merge Healthcare Recalls RadSuite Software Due to Image Display Errors

Merge Healthcare is recalling RadSuite software versions 8.30.6 through 8.30.6.3 because interventional radiology images are not displaying correctly.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as FDA Class II, and the source text describes a software display error without reporting any patient injuries, illnesses, or deaths, fitting the criteria for a moderate severity issue.

Plain-English summary

Merge Healthcare, Inc. is recalling specific versions of RadSuite software, a tool used to distribute, display, and store diagnostic-quality medical images. The affected versions are V8.30.6, 8.30.6.1, 8.30.6.2, and 8.30.6.3.

The recall was initiated because Interventional Radiology (IR) images stored as JPEG2k Lossless in Merge Enterprise Archive are not displaying correctly in RadSuite. This issue affects the accurate visualization of diagnostic images.

Approximately 96 sites in Colorado and Oklahoma potentially have the affected versions. Users of this software should contact Merge Healthcare for further instructions on resolving the display issue.

The recalled product

Product
RadSuite software. The firm name on the label is Merge Healthcare, Hartland, WI. RadSuite provides a means to distribute, display, and store diagnostic-quality medical images in electronic format.
Affected units
96

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (4)

  • Versions V8.30.6
  • 8.30.6.1
  • 8.30.6.2
  • and 8.30.6.3

Distribution

Distributed in 2 states:

Part of a larger recall action

This product is one of 2 recalled by Merge Healthcare, Inc. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 2 products in this recall →