Medtronic Recalls CareLink SmartSync Device Manager Due to Feature Suspension
Medtronic is recalling 2,773 CareLink SmartSync Device Manager units worldwide because a rare communication error may temporarily suspend certain device features.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 2/5 (Moderate).
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II, but the source explicitly states the issue is unlikely to result in clinical impact and features are restored, fitting the criteria for a moderate, precautionary recall without reported injury.
Plain-English summary
Medtronic Inc. is recalling 2,773 units of the CareLink SmartSync Device Manager, Model Number 24970A. The devices were distributed worldwide. The recall is due to a rare communication sequence that can occur during the first device interrogation.
This rare interaction may result in the temporary suspension of specific device features, including battery measurements, Capture Management, Atrial Lead Position Check, EffectivCRT algorithms, and AdaptivCRT. It also temporarily suspends automatic threshold testing, output adjustments, and auto-optimization of CRT therapy. The source states that this issue is unlikely to result in clinical impact to the patient.
The suspended features are restored upon the next programmer device interrogation or the presence of a magnet. Consumers and healthcare providers should check their device serial numbers against the list provided in the official recall notice to determine if their unit is affected.
The recalled product
- Product
- CareLink SmartSync Device Manager, Model Number 24970A
- Affected units
- 2,773
Distribution
Distribution scope not specified by the agency.
Part of a larger recall action
This product is one of 9 recalled by Medtronic Inc., Cardiac Rhythm and Heart Failure (CRHF) under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
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