Sunquest Encompass Software Recalled for Daylight Saving Time Time Display Error
Sunquest Information Systems is recalling Encompass software versions 2.4 and later because specimen collection times display one hour late during Daylight Saving Time.
The agency’s classification
FDA (Devices): Class III
Class III is a situation in which use of or exposure to a violative product is not likely to cause adverse health consequences.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 1/5 (Low).
Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.
Our severity reasoning: The recall is classified as FDA Class III, which is defined as unlikely to cause adverse health consequences. The issue is a display error in software timing, not a direct physical hazard.
Plain-English summary
Sunquest Information Systems, Inc. is recalling Sunquest Encompass software versions 2.4 and later. The recall is due to a software defect where the specimen collection time displays and prints one hour later than the actual collection time. This error occurs only when Daylight Saving Time is active.
The affected software is used in acute patient care settings. The recall covers 23 clients with worldwide distribution, including the United States (nationwide) and the Bahamas.
The source text does not specify specific actions for consumers or patients, as the product is a software system used by healthcare providers. No illnesses or injuries are reported in the source text.
The recalled product
- Product
- Sunquest Encompass The reporting site is using the Encompass software in an acute patient care setting.
- Manufacturer
- Sunquest Information Systems, Inc.
- Hazard
- Affected units
- 23
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- versions 2.4 and later
Distribution
Distributed nationwide across the United States.
Related recalls
Same manufacturer · Sunquest Information Systems, Inc.
See all →- ModerateSunquest Laboratory Version 7.0 Recalled for Data Integrity Errors
FDA (Devices) · 2012-11-14
- HighSunquest Phlebotomy Interface Software Recall for Inappropriate Order Combination
FDA (Devices) · 2012-11-14
- LowSunquest Laboratory Software Recall for Calculation Errors in Online Entry
FDA (Devices) · 2012-10-24
- ModerateSunquest Laboratory Software Recalled for Patient Data Merge Errors
FDA (Devices) · 2012-09-19
- SevereSunquest LabAccess Results Workstation Recalled for Incorrect Patient Data Filing
FDA (Devices) · 2012-09-05
Same hazard · mis labeling
See all →- SevereWhite Vein Advanced Alkaloids Chewable Tablets Recall for Excess Active Ingredient
FDA (Food) · 2026-10-14
- SevereBetter Bakehouse Recalls Donutful Chocolate Dipped Vanilla Cake Donuts for Undeclared Milk
FDA (Food) · 2026-10-14
- HighFreshPoint Recalls Cranberry Chicken Salad Wedges for Undeclared Egg Allergen
FDA (Food) · 2026-10-14
- HighJ K Patisserie & Bakery LLC Recalls Croissants for Undeclared Egg
FDA (Food) · 2026-10-14
- LowMindray ePM Series Patient Monitor Manuals Recalled for Alarm Clarification
FDA (Devices) · 2026-10-14
Similar recalls
- LowSunquest Laboratory Software Recall for Calculation Errors in Online Entry
FDA (Devices) · 2012-10-24
- ModerateSunquest Laboratory Version 7.0 Recalled for Data Integrity Errors
FDA (Devices) · 2012-11-14
- ModerateSunquest Laboratory SMART Software Recall for Incorrect Patient Data
FDA (Devices) · 2012-08-29
- ModerateSunquest Laboratory Software Recalled for Patient Data Merge Errors
FDA (Devices) · 2012-09-19
- ModerateSunquest Laboratory Software Recall for Microbiology Data Entry Errors
FDA (Devices) · 2012-09-05
- HighSunquest Phlebotomy Interface Software Recall for Inappropriate Order Combination
FDA (Devices) · 2012-11-14