The Recall Desk
LowFDA (Devices)·Z-2243-2012·Announced 2012-08-29

Sunquest Encompass Software Recalled for Daylight Saving Time Time Display Error

Sunquest Information Systems is recalling Encompass software versions 2.4 and later because specimen collection times display one hour late during Daylight Saving Time.

What this means for you

Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.

Our severity reasoning: The recall is classified as FDA Class III, which is defined as unlikely to cause adverse health consequences. The issue is a display error in software timing, not a direct physical hazard.

Plain-English summary

Sunquest Information Systems, Inc. is recalling Sunquest Encompass software versions 2.4 and later. The recall is due to a software defect where the specimen collection time displays and prints one hour later than the actual collection time. This error occurs only when Daylight Saving Time is active.

The affected software is used in acute patient care settings. The recall covers 23 clients with worldwide distribution, including the United States (nationwide) and the Bahamas.

The source text does not specify specific actions for consumers or patients, as the product is a software system used by healthcare providers. No illnesses or injuries are reported in the source text.

The recalled product

Product
Sunquest Encompass The reporting site is using the Encompass software in an acute patient care setting.
Affected units
23

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • versions 2.4 and later

Distribution

Distributed nationwide across the United States.