Intel-GE QuietCare Recall Issued for Duplicate Alert Functionality
Intel-GE Care Innovations LLC is recalling QuietCare monitoring systems because customers reported receiving duplicate alerts. The recall affects 1,722 units distributed in the US and Great Britain.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as FDA Class II. The hazard involves duplicate alerts, which is a functional defect rather than a direct physical safety risk like injury or death, fitting the criteria for a moderate severity recall.
Plain-English summary
Intel-GE Care Innovations LLC is recalling the QuietCare product, which is intended for monitoring environmental conditions and activity in senior housing communities. The recall was initiated after customers at four facilities reported receiving duplicate alerts using the QuietCare-Networked product.
The recall affects 1,722 units, with 99 units located outside the United States. The affected products were distributed in the US and Great Britain. Specific model codes involved include QC200403 (versions 02, 03, and 04) and QC200405 for the US, and QCE200403 (versions 02 and 03) for the UK.
The FDA has classified this as a Class II recall. No specific instructions for consumers are provided in the source text beyond the identification of the affected units.
The recalled product
- Product
- QuietCare. Intended for use in monitoring the environmental conditions and activity (motion) of an individual living in a senior housing community.
- Manufacturer
- Intel-GE Care Innovations LLC
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (7)
- US QuietCare: QC200403
- v.02
- QC200403
- v.03
- v.04
- QC200405 UK QuietCare: QCE200403
- QCE200403
Distribution
Distribution scope not specified by the agency.
Part of a larger recall action
This product is one of 2 recalled by Intel-GE Care Innovations LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 2 products in this recall →Related recalls
Same manufacturer · Intel-GE Care Innovations LLC
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FDA (Devices) · 2018-07-25
- ModerateIntel-GE Care Innovations Recalls QuietCare-Networked Monitoring Devices
FDA (Devices) · 2013-06-05
- HighIntel-GE Care Innovations Recalls QuietCare Facility Servers for Software Defect
FDA (Devices) · 2013-03-06
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